The video below is a training webinar designed to help you learn about the basic day-to-day operations of using the Lightspeed Golf platform as an employee.
Webinar agenda
- Opening and closing procedure
- Setting notes (static and daily)
- Tee sheet functionality
- Check-in process
- Basic sales operations
- Navigating customer profiles
Time stamps
1:28 - Linking employee profiles
2:30 - Opening the register at the start of the day
4:20 - Using TV mode
4:35 - Viewing multiple tee sheets at once
7:07 - Muting reservation email notifications
7:54 - Adjusting tee times from the tee sheet
10:38 - Creating reservations
12:52 - Applying packages
14:26 - Creating group reservations
15:39 - Creating a recurring reservation
18:23 - Adjusting daily notes and news
20:53 - Processing payments from the tee sheet
25:21 - Sending tee sheet email and SMS notifications
32:10 - Making a sale
35:33 - LoyalAction Gift Cards in Lightspeed Retail
37:30 - Selling and recharging Lightspeed gift cards
38:57 - Refunding and exchanging
44:00 - Rain Checks Assignment & Redemption
49:00 - Doing payouts and payins