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Staff operations webinar

The video below is a 45-minute recorded training webinar covering the basic day-to-day operations of using the Lightspeed Golf platform as an employee.

Webinar agenda

Opening & Closing Procedure

Setting Notes (Static and Daily)

Tee Sheet Functionality

Check-In Process

Basic Sales Operations

Navigating Customer Profiles

Time stamps

1:28 - Linking employee profiles

2:30 - Opening the register at the start of the day

4:20 - Using TV mode

4:35 - Viewing multiple tee sheets at once

7:07 - Muting reservation email notifications

7:54 - Adjusting tee times from the tee sheet

10:38 - Creating reservations

12:52 - Applying packages

14:26 - Creating group reservations

15:39 - Creating a recurring reservation

18:23 - Adjusting daily notes and news

20:53 - Processing payments from the tee sheet

25:21 - Sending tee sheet email and SMS notifications

32:10 - Making a sale

35:33 - LoyalAction Gift Cards in Lightspeed Retail

37:30 - Selling and recharging Lightspeed gift cards

38:57 - Refunding and exchanging

44:00 - Rain Checks Assignment & Redemption

49:00 - Doing payouts and payins

49:57 - Closing the register at the end of the day

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