Issuing a raincheck

1. Open the reservation in question, and ensure the customer is marked as paid.
2. Select the 3 dots button, to the right of the Arrived and No show buttons.

3. Select the Raincheck button.

   

4. Enter a raincheck amount using a percentage or dollar amount.
5. Click Create.

   

6. Print or share the raincheck as necessary.

Redeeming a raincheck

1. Open the reservation in question, that is not already marked as paid.
2. Take payment for the reservation, which opens the POS.
3. Click the Raincheck button on your sales screen in the POS on Lightspeed Retail.
4. Enter the raincheck code by typing it in, or using a barcode scanner.

   

5. Click Redeem.
6. Click Confirm.
7. The raincheck will be applied as a payment or line item according to how rainchecks are set up.
8. Finalize the sale and use another payment type to pay the difference, if applicable.

See our Staff Operations Webinar for more information.