Business hours represent the default availability of your entire business, including services, service areas, and employees, while allowing for individual adjustments. You can set default hours and make one-time changes for specific dates, such as public holidays, and easily review the customer-facing booking site.

Business hours can be managed by clicking the edit button on the right side of the Booking manager.

Adjusting default hours

Set the default hours for when your business is open and available for any type of reservation. This will apply as the default availability for all services, service areas, and employees unless custom hours are used.

1. Use the toggles to include or exclude each day of the week from being available.
2. Set start and end times using the dropdown list, per available day.  
3. Click Add time slot to set multiple start and end times per day, if necessary. Multiple time slots can be useful for split shifts or variable availability within a day.
   • Added time slots can be removed using the trash button.
4. Click Save.

Setting one-time changes

You can include exceptions to your default hours using One-time changes. These are ideal for adjusting availability on specific dates or during special occasions, such as public holidays or events.

1. Select One-time changes.
2. Click the + button.
   • A window will appear showing the business’s future availability, based on the Default hours.

   

3. Use the calendar to navigate to the dates you want to adjust.
4. Use the toggles to include or exclude each day of the week from being available.
5. Set start and end times using the dropdown list, per available day.
   • Click Add time slot if there are multiple time periods included in a single day of the week. Multiple time slots can be useful for special cases where availability changes throughout the day.
6. Click Confirm to save your one-time changes.
7. Click Save.

One-time changes will appear in the list once created and can be Removed if necessary.

Adjusting online booking settings

Your Booking site URL can be found in the Online booking section. Click Copy, and then paste it wherever applicable to easily share it with customers. 

You can also adjust if payments can be processed online by your customers directly, or in-person with your employees. 

Updating your cancellation policy

A cancellation policy for scheduling reservations can be adjusted at the bottom of the page. This will be displayed on the booking site and in emails sent to your customers.

What's next?