To apply for Lightspeed Payments, log in to each of the Lightspeed products you use and complete an application for each, for each business location.
It is best to apply in the order of Lightspeed Retail (R-Series) first, Lightspeed Golf second, and Lightspeed Restaurant (L-Series or K-Series) last.
Point of contact: The individual completing this application will be the point person for the account moving forward.
Applicant affiliation: You do not need to be the business owner to apply. You can submit the application on behalf of the organization if you have proof of affiliation and possess admin or owner access to the Back Office.
Multiple locations: A completely separate payment application is explicitly required for every individual business location.
Migrations: If you are migrating from L-Series to K-Series, existing payment applications do not automatically carry over. You must submit a new application.
Required information to apply for Lightspeed Payments
In order to process your application as quickly as possible, you must provide accurate information. The information you are required to provide includes:
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Required information in the United States
In order to process your application as quickly as possible, you must provide accurate information. The information you'll be required to provide includes:
- Document signer’s personal information: This will include your home address and SSN, as required by FINCEN. Lightspeed reserves the right to run a credit check if necessary.
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Beneficial owners: We are required to capture the personal information of any individual who qualifies as a beneficial owner. Beneficial owners can include one or both of the following types of individuals:
- Individuals who own 25% or more of your company
- Individuals who exercise significant control over your company
Individuals considered to “exercise significant control” over your company are those responsible for managing and directing the business and may include executive officers or senior managers, such as CEO, CFO, COO, Managing Member, General Partner, President, Vice President, or Treasurer.
- Legal business name: This is the Sole Proprietorship/LLC/Corporation name that you registered with the Secretary of State. Your business needs to maintain a status of Active or In Good Standing.
- Tax ID (FEIN): The Tax ID has to match your legal business name under IRS records. If we can’t find your Tax ID in IRS records, you can also provide your FEIN letter. This will be your SSN if you operate as a Sole Proprietorship.
- Business address: We need to verify your business operating location.
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Bank account: A bank account associated with the Sole Proprietorship/LLC/Corporation name provided in the application is required. This is the account where your processed funds will be deposited.
- You will be required to upload an image (voided cheque, bank letter, bank statement, or online banking environment) of your banking information. This image must have the following information visible:
- Business legal entity name or DBA name
- Routing number
- Account number
- You will be required to upload an image (voided cheque, bank letter, bank statement, or online banking environment) of your banking information. This image must have the following information visible:
New businesses may need to provide additional documents:
- Proof of occupancy: For example, a lease agreement that proves you are opening at a specific address.
- Proof of legitimacy: Something to show what type of business you are running. This could be a liquor license, food and beverage license, building permit, banking documents, or another legal document.
Our underwriting team will reach out to you if they need further clarification or if anything is missing in your application.
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Required information in Canada
In order to process your application as quickly as possible, you must provide accurate information. The information you'll be required to provide includes:
- Document signer’s personal information: This will include your home address and date of birth, as required by FinTrac. Lightspeed reserves the right to run a credit check if necessary.
-
Beneficial owners: We are required to capture the personal information of any individual who qualifies as a beneficial owner. Beneficial owners can include one or both of the following types of individuals:
- Individuals who own 25% or more of your company
- Individuals who exercise significant control over your company
Individuals considered to “exercise significant control” over your company are those responsible for managing and directing the business and may include executive officers or senior managers, such as CEO, CFO, COO, Managing Member, General Partner, President, Vice President, or Treasurer.
- Legal business name: This is the Sole Proprietorship/LLC/Corporation name that you registered with the provincial or federal business registry. Your business needs to maintain a status of Active or In Good Standing.
- Tax ID (business number): If you qualified for registration or voluntarily registered with the Canada Revenue Agency (CRA), you can provide your Tax ID. This has to match your legal business name under CRA records. If we can’t find your Tax ID in CRA records, you can also provide a copy of a CRA document with your business number on it.
- Business address: We need to verify your business operating location.
-
Bank account: A bank account associated with the Sole Proprietorship/LLC/Corporation name provided in the application is required. This is the account where your processed funds will be deposited.
- You will be required to upload an image (voided cheque, bank letter, bank statement or online banking environment) of your banking information. This image must have the following information visible:
- Business legal entity name or DBA name
- Transit number
- Financial institute number
- Account number
- You will be required to upload an image (voided cheque, bank letter, bank statement or online banking environment) of your banking information. This image must have the following information visible:
New businesses may need to provide additional documents:
- Proof of occupancy: For example, a lease agreement that proves you are opening at a specific address.
- Proof of legitimacy: Something to show what type of business you are running. This could be a liquor license, food and beverage license, building permit, banking documents, or another legal document.
Our underwriting team will reach out to you if they need further clarification or if anything is missing in your application.
Applying for Lightspeed Payments
If you are new to Lightspeed, look out for an email containing your login credentials or reach out to your Account Executive or Account Manager.
Please notify your Account Executive or Account Manager to order payment terminals after submitting your applications.
After the first application, a new access code will be generated for each subsequent application. Use this code along with your email and business Tax ID to prefill information for the remaining applications. Most applications are approved automatically within minutes. You will receive a notification if your application requires additional time to be reviewed.
If you leave an application incomplete, you can click the yellow notification banner in the Back Office at any time to resume it.
Applying for Lightspeed Golf Payments CNP
- Log in to Lightspeed Golf as an owner or admin.
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Navigate to Reports > Lightspeed Payments.
- Enter your email address and click Continue.
- Fill in all required fields and click Save and continue. Repeat this step until the entire application has been completed.
- Review your application to ensure all information is correct.
- Click Submit.
Applying for Lightspeed Payments for Retail (R-Series)
- Log in to Lightspeed Retail (R-Series) as an owner or admin.
- Navigate to Financial services > Lightspeed Payments.
- Select the location you are applying for.
- Click Activate payments.
- Enter your email address and click Continue.
- Fill in all required fields and click Save and continue. Repeat this step until the entire application has been completed.
- Review your application to ensure all information is correct and click Submit.
Your application(s) will be reviewed in the order they are received. Once accepted, you will be notified via email and in the Lightspeed Payments merchant portal.
Applying for Lightspeed Payments for Restaurant (K-Series)
- Log in to Back Office with your Lightspeed credentials.
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If prompted automatically, click Activate payments to begin your application. Otherwise, click the Product Switcher to resume an application or submit one for a business location that's a separate legal entity.
- Fill in all required fields and click Save and continue. Repeat this step until the entire application has been completed.
- Review your application to ensure all information is correct.
- Click Submit.
Your application will be reviewed in the order it is received. Once accepted, you will be notified via email and the Product Switcher.
Applying for Lightspeed Payments for Restaurant (L-Series)
- Log in to Lightspeed Restaurant as an owner or admin.
- Navigate to Financial Services > Overview.
- In the Lightspeed Payments banner, click Activate payments to begin your application.
- Fill in all required fields and click Continue. Repeat this step until the entire application has been completed.
- Review your application to ensure all information is correct.
- Click Submit.
Your application will be reviewed in the order it is received. Once accepted, you will be notified via email and in your Financial Services tab.
What's next?
Processing instant payouts
How to process a payout instantly from Lightspeed Retail (R-Series).
Refunding card transactions with Lightspeed Payments
How to process refunds for payments through Lightspeed Golf CNP.