Be sure to review our attached one-pager PDF at the bottom of this page.
Welcome to your training and onboarding journey with Lightspeed! This article contains helpful resources to get you situated comfortably as a new operator or staff member at a golf club that operates using Lightspeed Golf, Lightspeed Retail (R-Series), and Lightspeed Restaurant (L-Series). Our aim is to make your onboarding process as smooth as possible.
Setting up your Employee profiles and logging in
Employee profiles can be created and managed by operators that have the Owner employee role. Make sure you have been given the correct access at the time your employee profile is created. More information about this can be found here:
Lightspeed Golf - Employee settings
Log in to your Golf profile using the Lightspeed Golf login page.
Additional information about getting logged in to your Lightspeed Retail (R-Series) and Lightspeed Restaurant (L-Series) employee profiles can be found in their respective help centers.
Webinars and video tutorials
Follow along with our collection of webinars and tutorials to help familiarize yourself with the Lightspeed family of products.
Tee sheet management
You can access many articles to become more familiar with the tee sheet and manage it efficiently. Tee sheet content can be found here:
Lightspeed Golf - Using the tee sheet
Lightspeed Golf - Tee sheet features
Reservations
You can find many resources in the help center to help you manage reservations with ease. They can be found here:
Lightspeed Golf - Managing reservations
Tee times and pricing
Ensure your tee times and prices are structured properly to ensure that the system automates them correctly for you. We have plenty of resources to help you ensure this, found here:
Lightspeed Golf - Tee times & pricing
Customers
You can learn many aspects of customers and their profiles, including house accounts, subscriptions, and more. The section for our content about customers can be found here:
Lightspeed Golf - Customers
Help centers
Lightspeed Golf, Retail (R-Series), and Restaurant (L-Series) have independent help centers to help you find the answers to your questions. They can be found at the links here:
Lightspeed Golf - Help center
Lightspeed Retail (R-Series) - Help center
Lightspeed Restaurant (L-Series) - Help center
Contacting support
The Lightspeed Golf Support team can be reached using the information provided in the Contacting support article. Otherwise, you can click the chat button at the bottom-right of this page to reach them when you are not logged into your account.
Contact Lightspeed Retail (R-Series) Support
Contact Lightspeed Restaurant (L-Series) Support