There are two types of booking notes affiliated with reservations.
To allow your customers the ability to add online notes to their reservations, you can enable this setting by navigating to Settings > Online Booking > Toggling on Online Notes.
This gives them permission to add notes specific to their reservation, prior to their arriving for their tee time! To view these notes, you can hover over the note icon on your tee sheet.
The online notes appear in blue on your tee sheet!
Your staff can add internal notes to reservations, as a way to communicate with each other. To add these notes, you can click on a specific reservation, and add it in the yellow section below the reservation.
These notes are not visible to members who have access to the tee sheet.