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Processing reservation payments by credit card

Processing credit card transactions is the most efficient way to take payment for reservations on the tee sheet. Lightspeed Payments CNP is required, and payments can only be processed through credit cards saved on file.

Reservations payments can include any combination of discounts, extras, kits, etc. It can be useful to charge no-shows through their credit card, if necessary. All payments will be reported correctly through Lightspeed Retail (R-Series).

The steps below outline three methods for processing credit card payments, including individual, group, and mass payments:

    1. Select the reservation.
    2. Click on the Take Payment button on the left or the Payment button at the bottom of the customer's information.
      Making payment for single customer
    3. Click the Credit Card icon under Payment Method.
    4. Select which credit card should be charged, if multiple are attached to the customer's profile.
    5. Click Take Payment to process the payment.
      Taking payment for a single customer
    1. Select the reservation.
    2. Click the Take Payment button on the left side of the reservation window.
      Making payment for group
    3. Select which customer it should be Paid By from the drop-down list.
    4. Select which customers should have their products included in this transaction with the Select buttons on each customer column. Selected customers will have a checkmark in their window.
    5. Click the Credit Card icon under Payment Method.
    6. Select which credit card should be charged, if multiple are attached to the customer's profile.
    7. Click Take Payment to process the payment.
      Taking payment for group
    1. Navigate to the Tee Sheet.
    2. Click Take Payments at the top of the tee sheet.
    3. Select which reservations should be included in a single transaction.
    4. Select which customer it should be Paid By from the drop-down list.
    5. Click the Credit Card icon under Payment Method.
    6. Select which credit card should be charged, if multiple are attached to the customer's profile.
    7. Click Take Payment.
      Taking payment for multiple reservations

Additional information is included in these webinars:

Tee sheet webinar

Staff operations webinar

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