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August product updates roundup

Lightspeed Payments

Update

Use saved payment methods on iPad

Use a customer’s saved payment method on the Retail POS app on iPad for a more streamlined checkout experience.

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Update

Verifone P400 no longer supported

As of September 1, 2026, the Verifone P400 is no longer supported on Retail POS.

Upgrade to the Smart Terminal V2 (S700) or another supported payment terminal to continue accepting payments without interruption.

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Lightspeed Retail POS (R-Series)

Update

Configure payment methods for invoices, statements, and payment requests

Choose which payment methods customers can use to pay invoices, statements, and payment requests online. You can allow all payment methods, limit customers to credit and debit cards, or allow direct debit and bank transfers.

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Update

US

Age verification for mobile apps in certain jurisdictions

Age verification may be required when downloading or opening the Retail (R) app in Texas and other jurisdictions. If prompted, verify your age through the Apple App Store or Google Play Store before accessing the app.

Lightspeed Restaurant (K-Series)

New

Customize orders with Modifiers

Add toppings, sides, and cooking preferences directly to menu items for a faster, more flexible ordering experience. Set selection rules and independent pricing in the Back Office while maintaining control over reporting, tax groups, and printing routes.

Modifiers are supported across POS, KDS, Order Anywhere, and API.

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Update

Keep your favorite AI charts in view

Save AI-generated charts directly to the dashboard and adjust their date ranges without asking Lightspeed AI to generate the same insights again.

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Update

Spot service slowdowns faster

Lightspeed Tempo now highlights key performance metrics and introduces insight cards for Emptiest Tables and Longest Service Gaps. Use these insights to identify bottlenecks, improve table utilization, and keep service pacing on track.

No setup is required. The updates are available automatically on the Tempo Back Office dashboard.

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Update

A fresh new look for online gift cards

Give guests a faster, simpler way to purchase gift cards with a redesigned, mobile-friendly storefront.

No action is required. Existing storefront links will update automatically during a progressive rollout.

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Update

Tailor tipping to your business

Customize tipping at checkout with up to six preset percentage options per profile, helping you reflect local tipping customs across mobile and desktop experiences.

  1. Go to Order Anywhere > Profile > Checkout > Tipping.
  2. Select up to six tip options.
  3. Save your changes.

Existing tip configurations remain unchanged automatically.

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New

Let guests scan and pay their way

Scan to Pay lets guests review their bill, add a tip, and pay securely from their phone using a card or digital wallet. After payment, the order closes automatically in the POS.

  • Go to POS > Configuration > [Config name] > Enable QR code on receipt, or go to Payment > Receipt > Activate QR codes.

Scan to Pay requires Lightspeed Payments and is available after the POS refreshes.

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Update

Navigate faster with a new POS layout

The redesigned POS navigation gives staff more room to work and a consistent experience across iPad and iPhone. It also provides more space for floor plans and menus, with a thumb-friendly iPhone layout.

  1. Update the POS app to version 25.30 or later.
  2. In the Back Office, go to Business > Beta.
  3. Turn on New Navigation and wait a few minutes.
  4. Reload or sync the POS device.

Future product innovations and feature releases will be available through the new navigation interface.

Learn more

Update

Get your hardware ready for iOS 27

Make sure your iPhone or iPad is compatible with iOS 27 or iOS 26 to continue receiving the latest Lightspeed features and updates.

Supported devices include recent iPhone models, iPhone SE (second generation and later), iPad Pro, iPad Air, iPad, and iPad mini models.

To migrate to new hardware, close all open orders, disable the old device in the Back Office, download Lightspeed Restaurant POS on the new device, generate a connection code, and pair the new device.

Upgrade your hardware

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