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May product updates roundup

Lightspeed Golf

New

Add notes to blocked tee times

Tee time block window showing the optional reason field.

When blocking a tee time, you can now add an optional reason to provide context for your staff, such as a closure for maintenance or a private event. They are only visible to staff and do not display to customers booking online.

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New

Daily sales dashboard

Daily sales dashboard displaying revenue streams and sales totals

Use the daily sales dashboard to easily track key metrics and view filterable, consolidated breakdowns of your Retail and integrated F&B sales without manual data reconciliation.

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Lightspeed Payments

New

Capture preauthorized payments

A preauthorization hold is the temporary hold of a specific sum on a customer’s card to ensure the funds are available before a transaction is processed and the payment is captured at a later time.

You can now enable preauthorization in Retail POS, capture preauthorized payments for non-inventory items, set up email reminders for expiring holds, and manage holds from the Preauthorization report page.

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Lightspeed Retail POS (R-Series)

New

Set percentage-based item fees and add by tag

Item fees can be used to add an additional fee to the cost of a good or service to cover special handling, premium services, or regulatory compliance, like the California Covered Battery-Embedded (CBE) waste recycling fee.

With item fees, you can now:

  • Set percentage-based item fees.
  • Allow item fees to be discountable as well as refundable.
  • Apply item fees to individual locations.
  • Link items through tags and categories.
  • Filter the Item fees page by status or value type.

Learn more

Lightspeed Restaurant (K-Series)

New

Turn Google searches into guest bookings

Increase conversions from high-intent diners by allowing them to discover and book tables directly from Google Search and Maps using the Reserve with Google integration.

To enable the Google integration, navigate to your Back Office > Reservations and then complete the setup via your Google Business profile.

New

Automate your table assignments

Simplify booking management with automatic table assignments that match online reservations to suitable tables based on guest count. Staff can easily accept, change, or skip suggestions directly on the POS. Table assignments will now automatically apply to online bookings.

Update

Tailor allergens to your menu

Customize, reorder, and delete free-text allergens in the Back Office for a more tailored menu experience, while maintaining the ability to add custom allergens directly at the item level.

  1. Log in to the Back Office.
  2. Navigate to Menu > Production instructions > Allergens.
  3. Click Add allergen, enter your allergens, and click Save.

Update

Speed up orders with preset notes

Save time and reduce errors by creating, reordering, and printing reusable preset notes from the Back Office to keep kitchen instructions consistent.

  1. Log in to the Back Office.
  2. Navigate to Menu > Production instructions > Notes.
  3. Click Add note, enter your notes, and click Save.
  4. Reorder and/or toggle Ticket printing per note.

Update

Reprint orders with ease

Reprint full orders on both open and closed accounts without limitations, and easily choose which production centers to route them to.

  1. Select full-order reprint from the account.
  2. Choose relevant production center(s).

Update

Resend gift cards in seconds

Easily re-trigger gift card emails directly from the Back Office with a single click, as long as a recipient email address is attached.

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Update

Boost orders with menu upsells

If you have at least 150 total orders in the past 21 days, you can use automated menu upsells in Order Anywhere to recommend top-selling items, increase order amounts, and help customers discover more of your menu.

Learn more

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