Only Owner and Manager employee profiles are able to access the business intelligence reporting section. Be sure you are logging in to the correct profile in order to find these reports.
All reports and charts can be exported to PDF by clicking on the pdf icon or to CSV by clicking on the three little dots at the top right of each box and selecting download -> CSV File.
You can filter the report by clicking on the right-hand panel and choosing different criteria. Here is where the filters can be found if they are hidden.

Redemptions

The redemptions report gives you an overview of when, where, and by whom the packages are used. The report contains various graphs and charts illustrating usages on green fees and carts, usages based on the time of the day and the day of the week, and finally YoY usages allowing you to compare package redemptions to previous years. Also found in the report are total usages per package and top packages used by selected customers.