Only Owner and Manager employee profiles are able to access the business intelligence reporting section. Be sure you are logging in to the correct profile in order to find these reports.
All reports and charts can be exported to PDF by clicking on the pdf icon or to CSV by clicking on the three little dots at the top right of each box and selecting download -> CSV File.
You can filter the report by clicking on the right-hand panel and choosing different criteria. Here is where the filters can be found if they are hidden.
The player summary report includes a dashboard illustrating an overview of rounds played by customers and guests. This report allows you to find specific customers as well as their number of rounds played through a filtered period of time. The report also includes the amount of identified and unidentified rounds by customers.