Credit books allow courses to collect funds from individual golfers or league players into a group "pot" and distribute the money as credit to the winners.

  • The Credit Book platform is accessible through Loyal Action. To get a Credit Book account set up, please reach out to your account manager or message our support team. To log into your Loyal Action account, click here.

  • Credit book winnings can be redeemed in both Lightspeed Retail and Lightspeed Restaurant. Customers can only contribute to a prize account from Lightspeed Retail.

To learn how to contribute, distribute and redeem credit books, click the link here:

Credit books consist of two different sections:

  • Prize Accounts: this is the event or league account where the money is held. Customers will pay into this account and the winnings will be distributed from this account

  • Credit Books: this is where a customer's winnings will be held. When a customer earns money from a prize account they will be given a credit book which will store all their prize account earnings


Setting Up Prize Accounts

  1. In Lightspeed Retail, you will need to create at least one non-inventory/non-taxable/non-discountable item, which you will associate with a prize account.

    • You can create one Lightspeed Retail item per prize account or associate multiple prize accounts with the same item.

  2. Copy the ID of the retail item you created

    • To get the ID, open the item in retail and you will find the ID in the URL

  3. In the credit book platform, go to Credit Books - Prize Account and choose "Add Prize Account" and "Create" using the information below:

    1. Label: the name of the Prize Account

    2. Lightspeed Retail Item ID: the ID you took from the URL in Retail

    3. Location: choose your retail shop

  4. Repeat these steps for each prize account you need to create.


Reporting

  • Each prize account item you create will appear in your Lightspeed Retail inventory

    • You will also automatically have a "Credit Book Top Up" item in your inventory

    • You can categorize all these items into a generic Credit Book category if desired

  • Both the contribution and redemption of a credit book will appear in the Totals Report

  • A payment method called "Credit Book Payment" will be used when these credits are used

    • You can see this payment method in Retail Settings - Payment Types and select "Show Archived" then Search

    • To view this payment type in your reports you must un-archive the credit book payment method


Customer View

  • Customers can view their credit book balance on their online member portal on chronogolf.com under the "Credit Book" tab

  • A history report will also show when the winnings were collected and for which prize account they came from


To learn how to contribute, distribute and redeem credit books, click the link here:

Did this answer your question?