The video below is a 45-minute recorded training webinar covering the basic day-to-day operations of using the Lightspeed Golf platform as an employee.


Webinar Agenda:

Opening & Closing Procedure

Setting Notes (Static and Daily)

Tee Sheet Functionality

Check-In Process

Basic Sales Operations

Navigating Customer Profiles

Time Stamps

1:28 - Lightspeed Account Linking and Product Switching

2:30 - Opening the register at the start of the day

4:20 - Lightspeed Golf TV Mode

4:35 - Activating The Split Tee Sheet View & Smart Dates

7:07 - Mute Email notifications on the Tee Sheet

7:54 - Adjusting Tee Times on the Tee Sheet

10:38 - Creating a Booking

12:52 - Redeeming a Package

14:26 - Cloning (Group Bookings)

15:39 - Creating A Recurring Booking

18:23 - Daily Notes and News

20:53 - Processing Payments

25:21 - Tee Sheet Email and SMS Notifications

32:10 - Making a sale

35:33 - LoyalAction Gift Cards in Lightspeed Retail

37:30 - Selling and recharging Lightspeed gift cards

38:57 - Refunding and exchanging

44:00 - Rain Checks Assignment & Redemption

49:00 - Doing payouts and payins

49:57 - Closing the register at the end of the day

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