This article walks you through how to set up your single sign on between Lightspeed Golf, Retail and eCom. For help with troubleshooting, please scroll to the end of this article.
For this feature to work, an employee has to have a login in both Golf and Retail.
Linking a Golf and Retail account is done for each individual user. Each employee at the course that has a Golf and Retail logins/permissions will need to go through the process below
To link a Retail account:
Navigate to the Golf login page and login to your account using your tee sheet login credentials,
After logging in, you should see a button named "Golf" below the Lightspeed logo,
Click on the "Golf" button which will then expand into a box with more information.
Click on "Link Lightspeed Product",
Click on “Link another account”,
Enter your Lightspeed Retail username and password, and click on “Link account”,
Your accounts are now linked! You should now see both accounts listed, and you can go to either platform from this page,
Now, from Retail, you can click on "Golf" to go back to the tee sheet and from there, you can switch to Retail easily,
Tee Sheet view:
Currently, account linking and product switching are supported on Lightspeed Retail POS, Lightspeed eCom and Lightspeed Golf.
To unlink an account:
If you wish to unlink your accounts, simply click on the "Golf" dropdown button on the top right of your tee sheet and select "Link Accounts". This will bring you to the page shown below where you can click “Unlink an account” at the bottom of the page.
Select the Retail product and click on “Unlink account”.
Why can’t I link my Lightspeed accounts?
To link your Lightspeed account, the Linked accounts option must be listed when you select the name of your Lightspeed product from the main menu.
If the Linked accounts option isn’t listed, it could be because third-party cookies are blocked in your browser settings. Alternatively, the lightpeed.app domain could be blocked in your firewall settings. Troubleshooting these issues involves a few simple steps:
Allow third-party cookies in your browser settings. To learn how, please see the instruction associated with your web browser:
Note: If you’re using a Lightspeed product in Chrome’s Incognito mode, please make sure to also disable the Block third-party cookies toggle. It’s located at the bottom of the page when you open a new Incognito window. It’s generally enabled by default.
Allow the lightspeed.app domain your firewall settings. Not sure how? Your IT Specialist can help you.
If you complete these simple steps, you’ll be able to link your Lightspeed accounts and switch seamlessly between Lightspeed products. You’ll also be ready for future features we have in the works—stay tuned!
Note: The Lightspeed products you can currently link are Lightspeed Retail POS, Lightspeed eCom and Lightspeed Golf.