Note: To start using the Raincheck module, please reach out on support so it can be activated
Issuing a raincheck:
- Click on the reservation on the Tee Sheet you wish to create a raincheck for
- Click on the Umbrella icon to create the raincheck for a specific player (the reservation needs to be marked as paid)
- Click on the 100% discount button to issue a 18 hole raincheck. Click on 50% to issue a 9 hole raincheck on a 18 hole round. Enter a specific percentage (ex. 25%). Or use a fraction (ex. 7/18) for prorated rainchecks.
Note: when issuing a fraction, you would enter the amount of holes left to play/ 18) - Click on Create
- Print the raincheck
Redeeming a raincheck:
- Create a new reservation or use an existing reservation that is not paid
- Process the sale in Lightspeed like any other transaction
- On Lightspeed, click on the Raincheck button on your Sales Screen
- Scan the raincheck if you have a barcode scanner or type in the code manually
(It is recommended to associate a customer to a raincheck, so the code can be retrieved easily on the customer profile under the "Reservations" tab) - Click on Search
- Click on Redeem
- Click Confirm (rainchecks are intended to be a one-time use only, this operation cannot be undone)
- Based on the amount issued on the raincheck, you will see the reduction to the current sales price
- Finalize the payment like a normal transaction and use another payment type to pay the difference, IF applicable.